Privacy Policy.

Who this policy covers

This policy describes information handled when you browse this website or contact Street Sole Boutique about products and orders. We operate online with fulfillment centers in Mumbai and Gujarat, India. For privacy questions, use the email, phone or WhatsApp details on this page.

Information you choose to share

You can browse the public catalogue without creating a customer account. When you contact us by WhatsApp, email or phone, the information you share may include your name, phone number, email address, delivery address, product and size preferences, order reference, and messages or photos relating to an order.

We use enquiry and order information to respond to you, confirm products and availability, arrange delivery and payment with you, and handle order support or return requests. Please send only information relevant to your enquiry. This website does not provide a form for collecting payment card details.

Technical information & browser storage

When your browser requests a page or image, the servers providing the website and its images receive technical information such as your IP address, request time, requested URL, and browser information. This supports delivery, troubleshooting and security of the service.

The website uses browser session storage to remember the opening animation and an essential cookie for signed-in administrators. The Cookies page explains these features. The current website does not run advertising pixels or analytics tags.

Order fulfilment & external services

Information needed to fulfil an order, such as your delivery name, address and phone number, may be shared with the courier or other providers involved in that order. Website hosting and image-delivery providers process the technical requests needed to display the website.

When you follow a WhatsApp or Instagram link, those services process information under their own privacy policies. Messages and payment arrangements made outside this website are also subject to the relevant service provider's practices.

Retention & your requests

Enquiry and order information is used for the enquiry, fulfilment, after-sales support and any applicable record-keeping requirements. If you want to know what information is held about you or how long a particular record is retained, contact our team.

You can contact us to request access to, correction of, or deletion of information you have shared, or to ask us to stop optional communications. Include enough information to identify your enquiry or order. We may need to verify your identity before acting on a request and explain if a record needs to be kept for an unresolved order or an applicable legal requirement.

Questions & changes

Contact Street Sole Boutique using the details below for privacy concerns or requests. This policy will be updated if our website features or information practices change. Please check it when using a new feature or sharing information with us.